Posted April 28/2024

QA Engineer

Remote (Canada or US)

 If the opportunity to fundamentally change the mental health landscape and improve how people across North America access the help that they need excites you – then keep reading. 

We are enabling easier access and delivery of mental health care to help more people. To deliver on this vision, we need to change people’s perceptions around mental health and connect with individuals in compelling, persuasive, yet compassionate way. We also need to connect with as many people as possible.

Owl Practice Suite is looking for a QA Engineer who will help us deliver high-quality, reliable software that meets user expectations. We are looking to expand our testing expertise, improve software quality, implement continuous process improvement and increase cross-functional collaboration.

What You Will Be Doing

  • Design and develop test plans, test cases, and test scripts to validate software functionality, performance, security, and usability.
  • Execute manual and automated tests to identify defects, bugs, or issues in the software.
  • Analyze and document test results, providing detailed reports on software quality and defects found.
  • Collaborate with developers and product managers to understand requirements and ensure software meets specifications.
  • Participate in code reviews and provide feedback on code quality and testability.
  • Maintain and update test automation frameworks and tools.
  • Contribute to the development of testing strategies, processes, and best practices.
  • Participate in project planning and estimation activities related to testing efforts.

 As Our Ideal Candidate, You Will Have

  • 3+ years of experience
  • A bachelor’s degree in computer science, engineering, or a related technical field
  • Strong knowledge of software QA methodologies, tools, and processes
  • Experience in writing clear, comprehensive test plans and test cases
  • Hands-on experience with manual testing (white-box and black-box testing)
  • Experience with automated testing tools (Playwright, Postman, Selenium, Cypress, Robot Framework, etc.)
  • Familiarity with SQL and database concepts
  • Understanding of software development life cycle (SDLC)
  • Experience with Agile/Scrum development processes
  • Excellent analytical, problem-solving, and troubleshooting abilities
  • Strong attention to detail
  • Good communication (verbal and written) and interpersonal skills
  • Time management and organizational skills

The ideal candidate should have a portfolio demonstrating successful knowledge base or product design projects, with a focus on creating delightful user experiences. Prior experience in the technology, SaaS, or customer service domain would be highly valuable.

Please note: this role is not eligible to be performed from New York, New Jersey, California, Colorado, or Washington.

Owl Practice Suite is an equal opportunity employer. We do not discriminate on the basis of race, ancestry, religion, color, national origin, gender, sexual orientation, gender orientation or expression, political belief, age, marital status, or disability status.

Owl Practice Suite is also committed to fostering a culture of belonging, which includes ensuring an accessible work environment and employment practices. If you require an accommodation in completing any pre-employment assessments or applications, interviewing, or otherwise participating in the recruitment process, please email

Please send cover letters and resume to:

Apply Online

Upload your cover letter and resume in .pdf, .doc or .docx format
Drop files here or
Accepted file types: pdf, doc, docx, Max. file size: 25 MB.
    This field is for validation purposes and should be left unchanged.