Posted April 28/2024

UX Designer

Remote (Canada or US)

 If the opportunity to fundamentally change the mental health landscape and improve how people across North America access the help that they need excites you – then keep reading. 

We are enabling easier access and delivery of mental health care to help more people. To deliver on this vision, we need to change people’s perceptions around mental health and connect with individuals in compelling, persuasive, yet compassionate way. We also need to connect with as many people as possible.

Owl Practice Suite is looking for an experienced designer to help us create intuitive, user-friendly interfaces with superior user experience that are easy to navigate and differentiate our products.

What You Will Be Doing

  • Conducting user research through interviews, surveys, and observation to understand user needs, goals, and pain points.
  • Creating user personas based on research findings.
  • Creating wireframes and prototypes to explore design solutions and test functionality.
  • Defining the interaction model and evaluating its success.
  • Designing graphic elements like menus, tabs, and widgets.
  • Choosing color palettes, typography, and icons that align with the brand.
  • Creating visually appealing and intuitive interfaces Performing usability testing to gather feedback and identify problems and making layout adjustments based on user input.
  • Collaborating with product managers and engineers to define and implement innovative solutions.
  • Presenting and defending design decisions to stakeholders.
  • Providing feedback on engineering decisions through sketches and prototypes.
  • Providing guidance to developers on implementing the designs.
  • Analyzing user behavior and feedback to continually optimize the product experience.
  • Staying up-to-date with the latest UI trends, techniques, and technologies.

 As Our Ideal Candidate, You Will Have

  • 3+ years of design experience
  • Proficiency in creating user flows, wireframes, prototypes, and high-fidelity mockups.
  • Strong understanding of information architecture and taxonomy to structure content intuitively.
  • Familiarity with design tools like Figma, Adobe XD, Sketch, etc.
  • Knowledge of accessibility standards and inclusive design principles.
  • Excellent communication and collaboration skills to work cross-functionally.

The ideal candidate should have a portfolio demonstrating successful knowledge base or product design projects, with a focus on creating delightful user experiences. Prior experience in the technology, SaaS, or customer service domain would be highly valuable.

Owl Practice Suite is an equal opportunity employer. We do not discriminate based on race, ancestry, religion, color, national origin, gender, sexual orientation, gender orientation or expression, political belief, age, marital status, or disability status.

Owl Practice Suite is also committed to fostering a culture of belonging, which includes ensuring an accessible work environment and employment practices. If you require an accommodation in completing any pre-employment assessments or applications, interviewing, or otherwise participating in the recruitment process, please email careers@owlpracticesuite.com

 

Please note: This is a remote position open to applicants located in the United States or Canada. The role is not eligible to be performed from New York, New Jersey, California, Colorado, or Washington.

Please send cover letters and resume to: careers@owlpracticesuite.com


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    Please note: this role is not eligible to be performed from New York, New Jersey, California, Colorado, or Washington.

    Owl Practice Suite is an equal opportunity employer. We do not discriminate on the basis of race, ancestry, religion, color, national origin, gender, sexual orientation, gender orientation or expression, political belief, age, marital status, or disability status.

    Owl Practice Suite is also committed to fostering a culture of belonging, which includes ensuring an accessible work environment and employment practices. If you require an accommodation in completing any pre-employment assessments or applications, interviewing, or otherwise participating in the recruitment process, please email careers@owlpracticesuite.com