Remote (U.S. based)
About the Company
We are enabling easier access to and delivery of mental health care to help more people. To deliver on this vision, we need to change people’s perceptions around mental health and connect with individuals in a compelling, persuasive, yet compassionate way.
Owl Practice Suite is looking for a Full-Cycle Account Executive, known as a Practice Advisor, to have a meaningful impact on the growth of our Reimbursify business across the United States. We have ambitious goals for 2026 to dramatically increase the number of mental health providers and therapy-seekers that we serve and support.
As the first point of contact for providers interested in working with us, you’ll need to quickly build rapport, understand providers’ current practices and goals, effectively explain our Zencare and Reimbursify suite of products, sell consultatively, and share your insights across the team.
Who We Are Looking For
We’re looking for a self-driven, curious, and tenacious team member to join our Sales team. Someone who is disciplined, confident, energized, coachable, and committed to continuous growth.
This role is ideal for someone who:
- Thrives in a fast-paced, high-performance environment
- Is energized by competition and exceeding goals
- Communicates with professionalism and poise when engaging with customers, while staying highly organized and effectively managing multiple priorities
- Is motivated to continuously level up their skills, knowledge, and career
- Brings enthusiasm and genuinely enjoys connecting with people to help solve their business needs
- Can quickly understand not just what someone says, but what they really mean
- Shows strong internal motivation, accountability, and follow-through
- Is adaptable and can adjust well to constant change in a startup environment while continuing to win in the face of changing needs and responsibilities
- Cares about helping therapists run better practices and supporting people seeking care
Required Qualifications
- 3+ years of experience in full-cycle sales, account executive, business development, or consultative sales roles
- Experience selling SaaS, healthcare technology, revenue cycle management, insurance, billing, or reimbursement-related solutions
- Proven track record of meeting or exceeding sales quotas in a metrics-driven environment
- Experience managing a sales pipeline and forecasting activity using a CRM platform (Zendesk preferred)
- Strong discovery, objection-handling, and closing skills
- Excellent verbal and written communication skills, with the ability to engage credibly with business owners and professionals
- Ability to manage a high-volume pipeline while maintaining a personalized customer experience
- Self-motivated and able to work independently in a remote environment
What You’ll Be Doing
You’ll be the first point of contact for prospective customers and play a key role in driving the Reimbursify pipeline, identifying critical business issues, building trust quickly, and representing our brand with professionalism and enthusiasm.
- Manage a mix of outbound (75%) and inbound (25%) leads, including outreach and follow-up
- Book meetings from warm outbound outreach and respond to inbound leads within 30 minutes to 2 hours (24 hours maximum)
- Create engaging inbound sequences for Basic and Unregistered leads
- Conduct effective discovery with mental health providers by identifying the buyer persona, uncovering critical business issues, reframing needs, and positioning our product suite as the solution
- Run a high-velocity sales motion while keeping interactions personal and non-transactional
- Maintain ownership of your pipeline, including lead management, follow-up, and building lists and sequences for reconnect, long-term, and back-to-base outreach
- Educate providers on marketplace trends, reimbursement workflows (superbills, claims, payer dynamics), and other industry patterns
- Position Reimbursify as a revenue unlock, not just a feature or tool
- Quantify ROI, including increased session accessibility, client conversion, and reimbursement rates
- Clearly articulate how Reimbursify fits within the broader Zencare ecosystem
- Confidently position Reimbursify versus insurance-based models or cash-pay limitations
- Stay up to date on Reimbursify product updates, industry trends, and the competitive landscape
- Manage a large volume of opportunities, primarily with individual practitioners
- Close on the call when possible; otherwise, ensure every lead you’ve spoken with receives a touchpoint every 2–3 business days until the deal closes
- Execute timely and proactive follow-up outreach through calls, voicemails, personalized emails, and text sequences
- Properly enter closed-lost reasons, line items, and required deal fields in HubSpot
- Own the end-to-end sales cycle for Reimbursify offerings, from prospecting through close and handoff
- Identify and prioritize providers, group practices, and enterprise opportunities that benefit from out-of-network reimbursement solutions
- Consistently meet or exceed monthly and quarterly quotas
Our Expectations
- Work an 8-hour workday, excluding a 1-hour lunch break
- Complete 3,000 activities per month
- Respond to outbound and inbound leads within 24 hours (48 hours at the latest)
- Follow Deal Best Practice documentation and maintain ongoing deal cleanup
- Demonstrate strong multitasking and organizational skills to follow up with all leads without sacrificing the quality or thoroughness of your messages
- Push back and challenge the “no” during initial outreach, live calls, and especially follow-ups
- Maintain consistent activity, urgency, and professionalism
- Take full ownership of your pipeline and outcomes
- Partner with Customer Success and Practice Consultants to ensure smooth onboarding and retention
- Work closely with Product to relay market feedback, especially around reimbursement friction points
- Collaborate with Marketing on positioning, case studies, and outbound campaigns
- Contribute ideas and solutions to improve the Reimbursify brand and pipeline
Why Join Us
- We value internal mobility and support career growth where opportunities align
- Supportive team culture with ongoing coaching
- Opportunity to make a meaningful impact early
- Competitive compensation with performance-based incentives
- Fast-growing company with room to innovate and contribute
Equal Opportunity Employer
Owl Practice Suite is an equal opportunity employer. We do not discriminate based on race, ancestry, religion, color, national origin, gender, sexual orientation, gender orientation or expression, political belief, age, marital status, or disability status.
Owl Practice Suite is also committed to fostering a culture of belonging, which includes ensuring an accessible work environment and employment practices. If you require an accommodation in completing any pre-employment assessments or applications, interviewing, or otherwise participating in the recruitment process, please email careers@owlpracticesuite.com.
To apply, please visit our job posting on LinkedIn by clicking here.