Client Communication

Is This Client Right for You? A Phone Consultation Guide

Learn how to assess client fit in just 15-20 minutes with this comprehensive phone consultation guide for therapists. Discover key questions, evaluate compatibility, and set the stage for successful therapy relationships.

10 Ways White Therapists Can Address Racism in Therapy With Black Clients

For therapists, creating a safe space for Black clients requires ongoing education in anti-racism. From addressing personal biases to understanding racial trauma, there are many steps non-Black therapists can take to support Black clients effectively. Here are 10 essential strategies to foster a culturally responsive practice.

Benefits, Downsides & Honest Advice for Disclosing Your Queer Identity as a Therapist

Self-disclosure of an LGBTQ+ identity as a therapist can offer unique support for clients but comes with important considerations. Disclosing your identity thoughtfully can help normalize clients’ experiences and provide a positive role model, but it may also reduce the “blank slate” effect or lead to presumed similarities. Discover when and how to disclose, as well as situations where it might be best to hold back, ensuring that each decision serves your clients' best interests and maintains therapeutic boundaries.

6 Ways To Address Therapist Shopping In Your Practice

Therapist shopping is on the rise, as more clients search for the perfect fit before committing to ongoing therapy. While this trend can create challenges for private practice therapists, it also offers unique opportunities to attract engaged clients who value your specific approach. By focusing on clear communication, authentic branding, and a client-centered initial phone call, you can set your practice apart and build lasting client relationships.

One Therapist's Outlook & Advice for Discussing Queer Identity With Clients

Choosing to self-disclose your queer identity as a therapist can have meaningful benefits, such as building rapport and providing inspiration to LGBTQ+ clients. However, it also requires careful consideration of potential assumptions and biases that may arise. Discover strategies for deciding when self-disclosure is beneficial, ways to steer the conversation back to the client, and the value of consulting with other queer and trans therapists for guidance. Whatever your decision, your visibility can be a powerful resource for clients seeking affirming support.

Therapist Shopping: 7 Pros & Cons For Your Practice

With more therapy seekers shopping around, private practice therapists face both benefits and challenges. Clients who shop often come more informed and motivated, which can lead to more engaged, lasting therapeutic relationships. However, it can also create scheduling uncertainty. Knowing how to address this trend can help you attract clients who are the best fit for your approach.

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Questions To Ask On The Initial Phone Call with Clients

The initial call is your chance to make a great impression on prospective clients. From key questions to ask to tips on handling scheduling, cancellations, and waitlists, here are ways to build a positive client relationship from the very first interaction. Tailor your approach, reduce no-shows, and explore how other therapists introduce themselves to connect with new clients effectively.

Do Clients with Big Depression, Intense Anxiety, Psychotic-Seeming Symptoms Scare You?

Therapists are called to be channels of love, helping clients feel truly heard and supported. Intense symptoms are often cries for help, signaling something in need of healing. By staying grounded and compassionate, therapists can connect with clients on a deeper level. This approach helps build a safe space where true growth and wholeness can begin.

6 Steps to Turn Initial Calls Into Clients

An initial call with a prospective client is a powerful opportunity to make a lasting impression. From sharing practice details upfront to asking thoughtful questions, these six strategies will help you build trust, highlight your unique value, and pave the way for a strong therapeutic relationship. Make every minute count and set the stage for successful, ongoing sessions.

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