Product Manager, Platform

Remote (Canada or US)

If the opportunity to fundamentally change the mental health landscape and improve how people across North America access the help that they need excites you – then keep reading. We are enabling easier access and delivery of mental health care to help more people. To deliver on this vision, we need to change people’s perceptions around mental health and connect with individuals in a compelling, persuasive, yet compassionate way. We also need to connect with as many people as possible.

Owl Practice Suite is looking for an experienced product manager to own our platform strategy. This role spans many types of activities, from strategic to tactical. A Product Manager provides cross-functional leadership and bridges organizational gaps between different functional groups, engineering, marketing, sales, and support.

What You’ll Be Doing:

  • Develop and maintain a clear and actionable product strategy for platform consolidation ensuring it aligns with the company’s overall goals and market demand.
  • Collaborate with cross-functional teams, including engineering, design, customer support, and sales to define and prioritize product features and enhancements.
  • Create and maintain a comprehensive product roadmap, ensuring that it is communicated effectively to internal teams and stakeholders.
  • Act as the voice of the customer, gathering feedback, conducting surveys, and working closely with customers to understand their requirements and pain points
  • Oversee the entire product lifecycle from concept to end-of-life.
  • Monitor and analyze the competitive landscape to identify opportunities and threats, making recommendations for product improvements accordingly.
  • Define and track key performance indicators (KPIs) to assess the success and impact of the product.

As Our Ideal Candidate, You’ll Have:

  • Prior experience with consolidation and unification of products into a singular platform.
  • 4+ years of experience in product management
  • Knowledge of Agile Scrum processes, Jira, Roadmapping tools
  • Proven track record of successfully managing product lifecycles and delivering results.
  • Excellent communication and collaboration skills.
  • Analytical mindset with the ability to make data-driven decisions.
  • Ability to work in a fast-paced, dynamic environment.

Equal Opportunity Employer: Owl Practice Suite is an equal opportunity employer. We do not discriminate based on race, ancestry, religion, color, national origin, gender, sexual orientation, gender orientation or expression, political belief, age, marital status, or disability status. Owl Practice Suite is also committed to fostering a culture of belonging, which includes ensuring an accessible work environment and employment practices. If you require an accommodation in completing any pre-employment assessments or applications, interviewing, or otherwise participating in the recruitment process, please email careers@owlpracticesuite.com.

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