Client Communication
6 Ways To Address Therapist Shopping In Your Practice
Therapist shopping is on the rise, as more clients search for the perfect fit before committing to ongoing therapy. While this trend can create challenges for private practice therapists, it also offers unique opportunities to attract engaged clients who value your specific approach. By focusing on clear communication, authentic branding, and a client-centered initial phone call, you can set your practice apart and build lasting client relationships.
Questions To Ask On The Initial Phone Call with Clients
The initial call is your chance to make a great impression on prospective clients. From key questions to ask to tips on handling scheduling, cancellations, and waitlists, here are ways to build a positive client relationship from the very first interaction. Tailor your approach, reduce no-shows, and explore how other therapists introduce themselves to connect with new clients effectively.
10 Ways White Therapists Can Address Racism in Therapy With Black Clients
For therapists, creating a safe space for Black clients requires ongoing education in anti-racism. From addressing personal biases to understanding racial trauma, there are many steps non-Black therapists can take to support Black clients effectively. Here are 10 essential strategies to foster a culturally responsive practice.
The Benefits of Client Portal Card Entry for Therapists and Clients
Streamline payments and reduce administrative stress with client portal card entry. This feature enables clients to securely store payment info, facilitating quick, hassle-free transactions for future sessions. Discover how client portal card entry benefits both therapists and clients, improving cash flow, ensuring data security, and enhancing the overall therapeutic experience.
How to Inform Your Clients About What It Means to Hit Their Deductible
Learn how to educate your clients on health insurance deductibles and their impact on therapy costs. This guide offers mental health professionals practical tips to help clients understand deductibles, maximize end-of-year benefits, and plan therapy expenses with FSAs, HSAs, and insurance tracking tools.
Raising Your Rates? Notify Clients with This Free Template
Thinking of raising your rates? This guide walks you through how to notify clients effectively with a free email template. Learn why adjusting rates can be a smart move for your practice, when to announce it, and best practices to ensure smooth communication. Make this transition easy, professional, and transparent to maintain strong client relationships.
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8 Things to Consider Before Parental Leave
Are you pregnant or trying to get pregnant and wondering what will happen to your therapy practice? We’ve collected 9 items to consider before parental leave — tips that will help not only you, but your clients and your business.
Self-diagnosing Through Social Media — 3 Therapists Discuss
With the rise of social media, information on mental health is now more available than ever. This has opened the door for clients to educate themselves online, and in some cases, to identify with a specific diagnosis before seeking care.
A Therapist’s Guide to Working With Highly Sensitive People
Highly sensitive people make up a high proportion of therapy clients. But who are they, what are their defining characteristics, and how can you best support them? We’ve got the answers for you on our blog.